Frequently Asked Questions
#DiscoverEngineerBuild
When/where does this event take place?
This show will take place on November 9-11, 2021 at the Toronto Congress Centre in Toronto, Canada.
What are the show hours?
Expo Hours:
Tuesday, November 9, 2021 • 10 a.m. – 4 p.m.
Wednesday, November 10, 2021 • 10 a.m. – 4 p.m.
Thursday, November 11, 2021 • 10 a.m. – 3 p.m.
Where should I park?
Please click here for parking information. Additional travel information can be found under the "Plan Your Travel" page.
Can I bring my child to the expo? How about a well-trained pet?
For safety, insurance, and security reasons, no one under the age of 18 is permitted in the expo halls or conference meeting rooms at our show. There are no childcare services available onsite. Only utility animals for the physically challenged are permitted. Please contact us at (310) 445-4200 if you are handicapped and require special assistance in order to attend our event.
Will there be food & beverages available at the show?
Food and beverages are available at the show. Concession stands within the venue will have refreshments and luncheon items available for purchase.
How do I get a detailed list of exhibitors for the event?
The exhibitor list is posted on the show website. We suggest you bookmark the website, because it will be regularly updated with new exhibiting companies that have joined our expo.
How do I get on the mailing list for show information?
If you register for one of our shows, you will be added to the mailing list for that particular event and will receive information regarding the show as it becomes available. If you would like to be added to the mailing list for our other events, complete the online registration inquiry form for that event. Click here to find our complete list of events. To be removed from our mailing list, please email [email protected].
Where can I download the Toronto mobile app?
The mobile app will be live three to four weeks before the event and can be downloaded on the Apple or Android app store. Please be sure to use our official hashtag #DiscoverEngineerBuild on your social media posts.
How do I pre-register for the expo?
Go onto our website, and on the registration page enter the promo code you received.
What if I do not pre-register for the expo?
You can register on-site and will pay the onsite registration fee of $199.
If I attended the 2019 show do I need to register again for this year's show?
Yes, you must register again for every show you plan to attend.
How long does it take to receive my registration confirmation?
An email confirmation should arrive within 24 hours after you've registered.
Can I check if my registration has been confirmed on your website?
Yes, you can view and/or update your registration information by returning to the registration website and entering your email address and password.
I registered online & received a confirmation of a barcode, what do I do now?
Bring your printed confirmation to any Print Your Badge station and get your badge printed instantly.
What is my exhibitor username and password for online registration?
The login belongs to the logistics contact we have on file for your company. If a password is needed, click the Forgot Password link to set up your account.
How far in advance do I have to register to guarantee that I receive my badge in advance?
No badges will be mailed prior to the show. Please bring proof of your registration to the show to receive your badge.
I registered last minute, how can I get my badge besides waiting in line at the show?
No badges will be mailed prior to the show. Please bring proof of your registration with you to any Print Your Badge station to get your badge printed instantly.
How do I get a correction on my badge?
Go to a Registration Customer Service counter at the Registration area on-site, and corrections will be made and printed for you there. There is no charge to have your badge corrected and reprinted.
Is there a charge for a replacement badge?
No, a replacement badge may be printed at a Registration Customer Service counter at the Registration area with proper identification.
Can you recommend a hotel?
Please click here for information and special room rates for the official show hotels. Also, you may find it helpful to contact the city convention services and tourist bureau for local restaurant and ratings information.
How do I get to the expo?
Please visit our "Plan Your Travel" page for information.
I will require an invitation letter in order to obtain my visa to enter Canada. What do I need to do?
Requests for a visa invitation letter are available during the registration process.
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