Frequently Asked Questions

Is ADM Toronto free to attend?
ADM Toronto costs $35 for those who pre-register and are qualified. Non-qualified attendees will be charged $399 CAD at check out.

How do I pre-register for the expo?
Registration has now closed for the 2025 event, please register your interest for the 2027 event here.

What if I do not pre-register for the expo?
You can register on-site for a $50 CAD fee, non-qualified attendees will be charged $399 CAD..

If I attended the 2025 show do I need to register again for this year's show?
Yes, you must register again for every show you plan to attend.

How long does it take to receive my registration confirmation?
An email confirmation should arrive within 24 hours after you've registered.

Can I check if my registration has been confirmed on your website?
Yes, you can view and/or update your registration information by returning to the registration website and entering your email address and password.

I registered online & received a confirmation of a QR code, what do I do now?
Bring your printed confirmation to any Print Your Badge station and get your badge printed instantly. Please remember to bring your ID to present to our staff members.

What is my exhibitor username and password for online registration?
The login belongs to the logistics contact we have on file for your company. If a password is needed, click the Forgot Password link to set up your account.

How far in advance do I have to register to guarantee that I receive my badge in advance?
No badges will be mailed prior to the show. Please bring proof of your registration to the show to receive your badge.

I registered last minute, how can I get my badge besides waiting in line at the show?
No badges will be mailed prior to the show. Please bring a copy of your email confirmation and your ID with you to any Print Your Badge station and get your badge printed instantly.

How do I get a correction on my badge?
Go to a Registration Customer Service counter at the Registration area on-site, and corrections will be made and printed for you there. There is no charge to have your badge corrected and reprinted.

Is there a charge for a replacement badge?
No, a replacement badge may be printed at a Registration Customer Service counter at the Registration area with proper identification.

Can I cancel my registration?
Refund requests will not be accepted for paid expo pass registrations. NO EXCEPTIONS.

• We have waived the $150 conference pass cancellation fee until September 7, 2025.
• Conference registrations may not be cancelled online. All cancellation/refund requests must be received in writing by September 7th, 2025 for a full refund.
• Cancellation/refund requests starting September 8, 2025, are subject to a $150 cancellation fee. NO EXCEPTIONS.
• After September 7, 2025 you may send someone in your place subject to a $50 transfer fee.
• Email conference cancellation requests to registration.ime@informa.com
• The program is subject to change without notice. Informa Markets reserves the right to alter venue, speakers, content, and/or other offerings.

Can you recommend a hotel?
Please click here for information and special room rates for the official show hotels. Also, you may find it helpful to contact the city convention services and tourist bureau for local restaurant and ratings information.

How do I get to the expo?
Please visit our Travel page for more information.

I will require an invitation letter in order to obtain my visa to enter Canada. What do I need to do?
Requests for a visa invitation letter are available during the registration process.